PowerScan PM9300, Hand Held Scanners

PowerScan PM9300

PowerScan PM9300

The PowerScan™ PM9300 series includes different models able to satisfy all customers’ needs

Features

Drop resistance to 2.0 m / 6.5 ft

Point-to-point and multi-point transmission

Optics available in: Standard Range: contact up to 1.6 m / 5.2 ft Auto Range: up to 11.5 m / 37.0 ft on reflective codes

Ethernet Connectivity (Standard and Industrial) Seamless roaming

Datalogic 3GL™ and loud beeper for good-read feedback Radio frequencies available in 433 or 910 MHz

100% Compatible with Datalogic’s STAR Cordless System

Overview

The PowerScan™ PM9300 series includes different models able to satisfy all customers’ needs; the PM9300 is the basic cordless model, the PM9300-D intermediate model includes a display and 4-key keypad, and the ultimate PM9300-DK model features a display with a full 16-key keyboard. The PM9300-DK model significantly increases the sophistication of interaction with the host system and opens up new potential uses of the scanner, making it suitable for applications that would normally require a more expensive portable data terminal.

Narrow band radio communications with Datalogic’s STAR Cordless System™ 2.0 provides the key to increased productivity and flexibility in the workplace. It offers scalable solutions from simple point-to-point applications to networking capabilities combined with seamless roaming for complex installations.

The PM9300 readers feature Datalogic’s exclusive 3 Green Lights (3GL™) for superior good-read feedback. The patented ‘Green Spot’ technology provides visual confirmation directly on the code and dual Good Read LEDs on the top and back of the cap add increased visibility at any angle.

Models & Accessories

    PowerScan PM9300, 433MHz, Laser Scanner, Auto Range, Display/16-Key, Removable Battery
    PM9300-DKAR433RB
    PowerScan PM9300, 433MHz, Laser Scanner, Auto Range, Display/4-Key, Removable Battery
    PM9300-DAR433RB
    PowerScan PM9300, 433MHz, Laser Scanner, Auto Range, Removable Battery
    PM9300-AR433RB
    PowerScan PM9300, 433MHz, Laser Scanner, Standard Range, Display/16-Key, Removable Battery
    PM9300-DK433RB
    PowerScan PM9300, 433MHz, Laser Scanner, Standard Range, Display/4-Key, Removable Battery
    PM9300-D433RB
    PowerScan PM9300, 433MHz, Laser Scanner, Standard Range, Removable Battery
    PM9300-433RB
    PowerScan PM9300, 910MHz, Laser Scanner, Auto Range, Display/16-Key, Removable Battery
    PM9300-DKAR910RB
    PowerScan PM9300, 910MHz, Laser Scanner, Auto Range, Display/4-Key, Removable Battery
    PM9300-DAR910RB
    PowerScan PM9300, 910MHz, Laser Scanner, Auto Range, Removable Battery
    PM9300-AR910RB
    PowerScan PM9300, 910MHz, Laser Scanner, Standard Range, Display/16-Key, Removable Battery
    PM9300-DK910RB
    PowerScan PM9300, 910MHz, Laser Scanner, Standard Range, Display/4-Keys, Removable Battery
    PM9300-D910RB
    PowerScan PM9300, 910MHz, Laser Scanner, Standard Range, Removable Battery
    PM9300-910RB
    PowerScan PM9300, Auto Range, RS-232 Kit, 433MHz, Removable Battery (Kit inc. PM9300-AR433RB Scanner, BC9030-433 Base, EU Power Brick/Cord, CAB-433 Cable.)
    PM9300-AR433RBK20
    PowerScan PM9300, Auto Range, RS-232 Kit, 910MHz, Removable Battery (Kit inc. PM9300-AR910RB Scanner, BC9030-910 Base, US Power Brick/Cord, CAB-433 Cable.)
    PM9300-AR910RBK20
    PowerScan PM9300, Auto Range, USB Kit, 433MHz, Removable Battery (Kit inc. PM9300-AR433RB Scanner, BC9030-433 Base, EU Power Brick/Cord, CAB-438 Cable.)
    PM9300-AR433RBK10
    PowerScan PM9300, Auto Range, USB Kit, 910MHz, Removable Battery (Kit inc. PM9300-AR910RB Scanner, BC9030-910 Base, US Power Brick/Cord, CAB-438 Cable.)
    PM9300-AR910RBK10
    PowerScan PM9300, Display/4-Key Keypad, RS-232 Kit, 433MHz, Removable Battery (Kit inc. PM9300-D433RB Scanner, BC9030-433 Base, EU Power Brick/Cord, CAB-433 Cable.)
    PM9300-D433RBK20
    PowerScan PM9300, Display/4-Key Keypad, RS-232 Kit, 910MHz, Removable Battery (Kit inc. PM9300-D910RB Scanner, BC9030-910 Base, US Power Brick/Cord, CAB-433 Cable.)
    PM9300-D910RBK20
    PowerScan PM9300, Display/4-Key Keypad, USB Kit, 433MHz, Removable Battery (Kit inc. PM9300-D433RB Scanner, BC9030-433 Base, EU Power Brick/Cord, CAB-438 Cable.)
    PM9300-D433RBK10
    PowerScan PM9300, Display/4-Key Keypad, USB Kit, 910MHz, Removable Battery (Kit inc. PM9300-D910RB Scanner, BC9030-910 Base, US Power Brick/Cord, CAB-438 Cable.)
    PM9300-D910RBK10
    PowerScan PM9300, RS-232 Kit, 433MHz, Removable Battery (Kit inc. PM9300-433RB Scanner, BC9030-433 Base, EU Power Brick/Cord, CAB-433 Cable.)
    PM9300-433RBK20
    PowerScan PM9300, RS-232 Kit, 910mhZ, Removable Battery (Kit inc. PM9300-910RB Scanner, BC9030-910 Base, US Power Brick/Cord, CAB-433 Cable.)
    PM9300-910RBK20
    PowerScan PM9300, USB Kit, 433MHz, Removable Battery (Kit inc. PM9300-433RB Scanner, BC9030-433 Base, EU Power Brick/Cord, CAB-438 Cable.)
    PM9300-433RBK10
    PowerScan PM9300, USB Kit, 910MHz, Removable Battery (Kit inc. PM9300-910RB Scanner, BC9030-910 Base, US Power Brick/Cord, CAB-438 Cable.)
    PM9300-910RBK10
    BC9030 Base Presentation Charger, 433MHz, Multi-Interface (RS-232, USB and KBW), Black
    BC9030-BK-433-BP
    BC9030 Base Presentation Charger, 433MHz, Multi-Interface (RS-232, USB and KBW), White
    BC9030-WH-433-BP
    BC9030 Base Presentation Charger, 910MHz, Multi-Interface (RS-232, USB and KBW), Black
    BC9030-BK-910-BP
    BC9030 Base Presentation Charger, 910MHz, Multi-Interface (RS-232, USB and KBW), White
    BC9030-WH-910-BP
    BC9030 Base Presentation Charger, BT, Multi-Interface (RS-232, USB and KBW), Black
    BC9030-BK-BT-BP
    BC9030 Base Presentation Charger, BT, Multi-Interface (RS-232, USB and KBW), White
    BC9030-WH-BT-BP
    BC9030 Base Station/Charger, 433 MHz, Multi-Interface (RS-232, USB and KBD Wedge)
    BC9030-433
    BC9030 Base Station/Charger, 910 MHz, Multi-Interface (RS-232, USB and KBD Wedge)
    BC9030-910
    BC9030 Base/Charger BT Multi-Interface (RS-232, USB and KBW)
    BC9030-BT
    BC9130 Base Station/ Dual Charger, 433 MHz, Multi-Interface (RS-232, USB and KBD Wedge), Spare Battery Slot
    BC9130-433
    BC9130 Base Station/ Dual Charger, 910 MHz, Multi-Interface (RS-232, USB and KBD Wedge), Spare Battery Slot
    BC9130-910
    BC9130 Base/Dual Charger BT Multi-Interface (RS-232, USB and KBW), Spare Battery Slot
    BC9130-BT
    BC9160 Base Station/Dual Charger, 433 MHz, Multi-Interface (RS-232, USB, KBD Wedge and RS485), Spare Battery Slot
    BC9160-433
    BC9160 Base Station/Dual Charger, 910 MHz, Multi-Interface (RS-232, USB, KBD Wedge and RS485), Spare Battery Slot
    BC9160-910
    BC9180 Base Station/Dual Charger, 433 MHz, Ethernet
    BC9180-433
    BC9180 Base Station/Dual Charger, 910 MHz, Ethernet
    BC9180-910
    BC9180 Base/Dual Charger BT Ethernet, Spare Battery Slot
    BC9180-BT
    Battery Charger, 4-Slot, MC-9000; (requires the 90ACC0350 power supply)
    MC-P090
    Battery Charger, C-9000
    CHR-P090
    Battery Pack, Fixed, FBP-9000
    FBP-PM90
    Battery Pack, Fixed, FBP-9000 Rugged
    FBP-PM90-01
    Battery Pack, Removable, RBP-9000
    RBP-PM90
    Cable, IBM USB, 12 VDC, Powers USB, Coiled, 15 ft, CAB-486
    CAB-486
    Cable, KBW 3151, 347x, 378x, Coiled, CAB-485, 11 ft.
    CAB-485
    Cable, KBW, PS/2, Coiled, CAB-437, 9 ft.
    CAB-437
    Cable, KBW, PS/2, External Power, Coiled, CAB-443
    CAB-443
    Cable, KBW, PS/2, External Power, Straight, CAB-442
    CAB-442
    Cable, KBW, PS/2, Laptop, Coiled, 3.6 m, CAB-463
    CAB-463
    Cable, KBW, PS/2, PWR, Coiled 3.6 m, CAB-462
    CAB-462
    Cable, KBW, PS/2, Straight, CAB-436, 6 ft.
    CAB-436
    Cable, RS-232 PWR, 25P, Female, Coiled, 3.6 m, CAB-474
    CAB-474
    Cable, RS-232 PWR, 25P, Female, Coiled, 7.6 m, CAB-477
    CAB-477
    Cable, RS-232 PWR, 9P, Female, Coiled, 3.6 m, CAB-459
    CAB-459
    Cable, RS-232 PWR, 9P, Female, Coiled, CAB-434, 8 ft.
    CAB-434
    Cable, RS-232 PWR, 9P, Female, Straight, 3.2 m, CAB-501
    CAB-501
    Cable, RS-232 PWR, 9P, Female, Straight, CAB-433, 6 ft.
    CAB-433
    Cable, RS-232, 25P, Female, Coiled, CAB-471, 10 ft.
    CAB-471
    Cable, RS-232, 25P, Male, CBX800 Power Off Terminal, Coiled, 12 ft.
    CAB-512
    Cable, RS-232, 25P, Male, CBX800, External Power, Coil, 12 ft
    CAB-509
    Cable, RS-232, 25P, Male, Coiled, CAB-472, 10 ft.
    CAB-472
    Cable, RS-232, 9D, Female, POT, Coiled, 25 ft, 90A052014, CAB-479
    CAB-479
    Cable, RS-232, 9P, Female, Straight, CAB-448, 6 ft.
    CAB-448
    Cable, RS-232, 9P, Male, Coiled, 3.6 m, CAB-456
    CAB-456
    Cable, RS-232, RJ10 Magellan Bi-Optic AUX Port, Coiled, 3.6 m, CAB-461, 12 ft.
    CAB-461
    Cable, USB, Type A, Coiled, TPUW, CAB-550, 2.4m
    CAB-550
    Cable, USB, Type A, External Power, Coiled, CAB-441, 8 ft.
    CAB-441
    Cable, USB, Type A, External Power, Straight, CAB-440, 8 ft.
    CAB-440
    Cable, USB, Type A, Straight, 3.6 m, CAB-465
    CAB-465
    Cable, USB, Type A, Straight, CAB-438, 6.5 ft.
    CAB-438
    Holder, Desk/Wall Mount
    HLD-P080
    Holster, Universal, HLS-8000
    HLS-P080
    Protective Case/Belt Holster, PC-9000
    PC-P090
    PM/BT93 AR, EofC OVRNGHT, 3 YEARS, COMP
    ZSC1PM93AR31
    PM/BT93 AR, EofC OVRNGHT, 5 YEARS, COMP
    ZSC1PM93AR51
    PM/BT93 AR, EofC OVRNGHT, RENEWAL, COMP
    ZSC1PM93ARR1
    PM/BT93 SR, EofC OVRNGHT, 3 YEARS, COMP
    ZSC1PM93SR31
    PM/BT93 SR, EofC OVRNGHT, 5 YEARS, COMP
    ZSC1PM93SR51
    PM/BT93 SR, EofC OVRNGHT, RENEWAL, COMP
    ZSC1PM93SRR1
    PM/BT93XX AR, EofC 2 DAYS, 3 YEARS, COMP
    ZSC2PM93AR31
    PM/BT93XX AR, EofC 2 DAYS, 5 YEARS, COMP
    ZSC2PM93AR51
    PM/BT93XX AR, EofC 2 DAYS, RENEWAL, COMP
    ZSC2PM93ARR1
    PM/BT93XX AR, EofC 5 DAYS, 3 YEARS
    ZSN5PM93AR31
    PM/BT93XX AR, EofC 5 DAYS, 5 YEARS
    ZSN5PM93AR51
    PM/BT93XX AR, EofC 5 DAYS, RENEWAL
    ZSN5PM93ARR1
    PM/BT93XX SR, EofC 2 DAYS, 3 YEARS, COMP
    ZSC2PM93SR31
    PM/BT93XX SR, EofC 2 DAYS, 5 YEARS, COMP
    ZSC2PM93SR51
    PM/BT93XX SR, EofC 2 DAYS, RENEWAL, COMP
    ZSC2PM93SRR1
    PM/BT93XX SR, EofC 5 DAYS, 3 YEARS
    ZSN5PM93SR31
    PM/BT93XX SR, EofC 5 DAYS, 5 YEARS
    ZSN5PM93SR51
    PM/BT93XX SR, EofC 5 DAYS, RENEWAL
    ZSN5PM93SRR1
    POWERSCAN PM/BT93/95 BASE, 2 DAYS, 3 YEARS, COMPREHENSIVE
    ZSC2PM95B31
    POWERSCAN PM/BT93/95 BASE, 2 DAYS, 5 YEARS, COMPREHENSIVE
    ZSC2PM95B51
    POWERSCAN PM/BT93/95 BASE, 2 DAYS, RENEWAL, COMPREHENSIVE
    ZSC2PM95BR1
    POWERSCAN PM/BT93/95 BASE, 5 DAYS, 3 YEARS
    ZSN5PM95B31
    POWERSCAN PM/BT93/95 BASE, 5 DAYS, 5 YEARS
    ZSN5PM95B51
    POWERSCAN PM/BT93/95 BASE, 5 DAYS, RENEWAL
    ZSN5PM95BR1
    POWERSCAN PM/BT93/95 BASE, OVERNIGHT, 3 YEARS, COMPREHENSIVE
    ZSC1PM95B31
    POWERSCAN PM/BT93/95 BASE, OVERNIGHT, 5 YEARS, COMPREHENSIVE
    ZSC1PM95B51
    POWERSCAN PM/BT93/95 BASE, OVERNIGHT, RENEWAL, COMPREHENSIVE
    ZSC1PM95BR1
    STAR SD9030, EoC, 2 DAYS COMPREHENSIVE, 5 YEARS
    ZSC2SD903051
    Replaceabble Window, Plastic, RWB-9300
    RWD-P093-PL
    Industrial Take Up Reel
    7-0404
    STAND,HANDS-FREE,STD-9000
    STD-P090
    Vehicle Mount Kit, VMK-9000
    VMK-P090
    ADAPTER, POWER PLUG, AUSTRALIA
    90ACC0309
    ADAPTER, POWER PLUG, EURO, 2 PIN
    90ACC0307
    ADAPTER, POWER PLUG, UK
    90ACC0308
    ADAPTER, POWER PLUG, US/JAPAN
    90ACC0306
    Power Adapter, 12V DC, AC/DC Regulated, RoHS (For Use with 6003-XXXX Power Cords)
    8-0935
    Power Cord, 100V, Japan
    6003-0927
    Power Cord, 110V, US, Standard
    6003-0941
    Power Cord, 120V, Taiwan
    6003-0929
    Power Cord, 120V, US, Twist & Lock
    6003-0932
    Power Cord, 220V, Australia
    6003-0925
    Power Cord, 220V, Italy/Chile
    6003-0924
    Power Cord, 240V, UK
    6003-0923
    Power Cord, 2-Pin, EU
    90ACC1885
    Power Cord, 2-Pin, UK
    90ACC1887
    Power Cord, 2-Pin, US
    90ACC1886
    Power Cord, AC, IEC/EU
    6003-0940
    Power Cord, Euro Monitor
    6003-0931
    Power Cord, IEC C13, Argentina
    6003-0926
    Power Cord, IEC C13, Brazil (For use with 8-0935)
    6003-0942
    Power Cord, IEC C13, China
    6003-0935
    Power Cord, IEC C13, Korea
    6003-0930
    Power Supply, 12VDC, PG12-10P55 (For Use with 90ACCXXXX Power Cords Sold Separately)
    90ACC1883
    Power Supply, 12VDC, US, PG12-10P35-US (includes power cord 90ACC1886)
    90ACC1920
    Power Supply, 5VDC, without power cord
    90ACC0287
    Power Supply,Switching,12V,5A
    90ACC0350

Videos and Images

Downloads for PowerScan PM9300

SD9030 Dongle for STAR Cordless System
11/06/2018 - SD9030 Dongle ~ English LTR
DS-SD9030DONGLE-EN Rev A (.pdf, 0,15 Mb)
11/06/2018 - SD9030 Dongle ~ English A4
DS-SD9030DONGLE-ENA4 Rev A (.pdf, 0,15 Mb)
PowerScan PM9300 Laser Data Sheets
15/11/2017 - PowerScan PM9300 Laser ~ French
DS-POWERSCANPM9300-FR Rev D (.pdf, 0,32 Mb)
15/11/2017 - PowerScan PM9300 Laser ~ Italian
DS-POWERSCANPM9300-IT Rev D (.pdf, 0,32 Mb)
17/05/2018 - PowerScan PM9300 Laser ~ German
DS-POWERSCANPM9300-DE Rev E (.pdf, 0,35 Mb)
17/05/2018 - PowerScan PM9300 Laser ~ English LTR
DS-POWERSCANPM9300-EN Rev E (.pdf, 0,32 Mb)
17/05/2018 - PowerScan PM9300 Laser ~ English A4
DS-POWERSCANPM9300-ENA4 Rev E (.pdf, 0,32 Mb)
17/05/2018 - PowerScan PM9300 Laser ~ Chinese
DS-POWERSCANPM9300-ZH-HR Rev F (.pdf, 0,43 Mb)
17/05/2018 - PowerScan PM9300 Laser ~ Polish
DS-POWERSCANPM9300-PL Rev E (.pdf, 0,33 Mb)
17/05/2018 - PowerScan PM9300 Laser ~ Russian
DS-POWERSCANPM9300-RU Rev C (.pdf, 0,36 Mb)
01/06/2018 - PowerScan PM9300 Laser ~ Spanish
DS-POWERSCANPM9300-ES Rev E (.pdf, 0,33 Mb)
EASEOFCARE Professional Services brochure
08/02/2018 - BR-EOC_ProfessionalService-ENA4
(.pdf, 0,63 Mb)
EASEOFCARE Service Programs
16/05/2017 - Service Guide ~ English A4
(.pdf, 0,21 Mb)
18/07/2017 - Service Guide ~ Korean
(.pdf, 0,3 Mb)
18/07/2017 - Service Guide ~ Chinese
(.pdf, 0,34 Mb)
01/11/2017 - Service Guide ~ Spanish
IG-SERVICEGUIDE-ES Rev A (.pdf, 0,27 Mb)
09/08/2017 - Service Guide ~ Polish
IG-SERVICEGUIDE-PL Rev A (.pdf, 0,26 Mb)
30/10/2017 - Service Guide ~ Russian
IG-SERVICEGUIDE-RU Rev A (.pdf, 0,3 Mb)
Customer Service Organization
25/05/2017 - BR-CustomerService-ENA4
(.pdf, 1,14 Mb)
Manufacturing Industry Guide ~ Low Res
25/05/2017 - Manufacturing Industry Guide ~ English A4
IG-Manufacturing-ENA4 Rev A (.pdf, 1,78 Mb)
14/07/2017 - Manufacturing Industry Guide ~ Italian
IG-Manufacturing-IT Rev A (.pdf, 1,78 Mb)
18/07/2017 - Manufacturing Industry Guide ~ Chinese
IG-Manufacturing-ZH Rev A (.pdf, 1,8 Mb)
18/07/2017 - Manufacturing Industry Guide ~ Korean
IG-Manufacturing-KR Rev A (.pdf, 1,79 Mb)
21/06/2017 - Manufacturing Industry Guide ~ Brazilian Portuguese
IG-MANUFACTURING-PT Rev A (.pdf, 1,92 Mb)
25/09/2017 - Manufacturing Industry Guide ~ Russian
IG-MANUFACTURING-RU Rev A (.pdf, 1,93 Mb)
02/11/2017 - Manufacturing Industry Guide ~ Polish
IG-MANUFACTURING-PL-HR Rev B (.pdf, 1,91 Mb)
03/11/2017 - Manufacturing Industry Guide ~ French
IG-MANUFACTURING-FR Rev A (.pdf, 1,91 Mb)
Retail Industry Guide ~ Low Res
25/05/2017 - Retail Industry Guide ~ English A4
IG-Retail-ENA4 Rev A (.pdf, 2,37 Mb)
18/07/2017 - Retail Industry Guide ~ Chinese
IG-Retail-ZH Rev A (.pdf, 2,55 Mb)
18/07/2017 - Retail Industry Guide ~ Korean
IG-Retail-KR Rev A (.pdf, 2,53 Mb)
03/08/2017 - Retail Industry Guide ~ Italian
IG-Retail-IT Rev A (.pdf, 2,39 Mb)
01/11/2017 - Retail Industry Guide ~ Brazilian Portuguese
IG-RETAIL-PT Rev A (.pdf, 2,74 Mb)
26/09/2017 - Retail Industry Guide ~ Russian
IG-RETAIL-RU Rev A (.pdf, 2,36 Mb)
01/11/2017 - Retail Industry Guide ~ Polish
IG-RETAIL-PL Rev A (.pdf, 1,99 Mb)
03/11/2017 - Retail Industry Guide ~ French
IG-RETAIL-FR-HR Rev A (.pdf, 2,35 Mb)
T&L Industry Guide ~ Low Res
25/05/2017 - T&L Industry Guide ~ English A4
IG-TandL-ENA4 Rev A (.pdf, 2,17 Mb)
18/07/2017 - T&L Industry Guide ~ Korean
IG-TandL-KR Rev A (.pdf, 2,48 Mb)
18/07/2017 - T&L Industry Guide ~ Chinese
IG-TandL-ZH Rev A (.pdf, 2,49 Mb)
15/08/2017 - T&L Industry Guide ~ Spanish
IG-T&L-ES Rev A (.pdf)
18/08/2017 - T&L Industry Guide ~ Polish
IG-T&L-PL Rev A (.pdf)
01/11/2017 - T&L Industry Guide ~ Brazilian Portuguese
IG-T&L-PT Rev A (.pdf)
25/09/2017 - T&L Industry Guide ~ Russian
IG-T&L-RU Rev A (.pdf)
New Products Manufacturing
05/12/2017 - Brochure-New_Products-ENA4
(.pdf, 1,87 Mb)
Product Guide for General Purpose and Industrial Handheld Readers

The Product Guide provides a comparative view of these products

10/06/2016 - Product Guide for General Purpose and Industrial Handheld Readers ~ Hungarian
PG-HH-HU Rev B (.pdf, 0,42 Mb)
10/03/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Polish
PG-HH-PL Rev B (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ English LTR
PG-HH-EN Rev E (.pdf, 0,45 Mb)
12/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Chinese
PG-HH-ZH Rev C (.pdf, 0,54 Mb)
21/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ French
PG-HH-FR Rev C (.pdf, 0,45 Mb)
16/06/2017 - Product Guide for General Purpose and Industrial Handheld Readers ~ Russian
PG-HH-RU Rev C (.pdf, 0,49 Mb)

Customer Service

Datalogic Customer Care

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes: warranty extension, fast turnaround time for repairs, 24/7/365 phone support, guaranteed availability of spare parts and next day on site intervention. We can tailor our service offering to your specific needs.  Our experts will support every stage of your projects, from feasibility study to extended post-sales support, performing, when necessary, root cause analysis and remediation.

 Download EASEOFCARE Service Programs

 Download Customer Service Organization

 Download Datalogic Professional Services Offering